The ability to keep operating costs below the belt is critical to the success of financial institutions. The cost to income ratio is such critical measure in assessing profitability. Being a listed company, Stanbic is under pressure to perform. While Stanbic Bank remains the biggest bank, it is struggling with high opex (operating costs) which are eating into their profits. For example, cost to income ratio hit an all-time high 67% in 2010, 47.2% in 2011 and 40% in 2012.

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